Privacy Policy and Terms of Use
NLB Komercijalna banka AD Beograd (hereinafter: the Bank) regularly updates the data presented on this website. The published data shall be for information purposes only, so there is a possibility that the data may change in the period between two updates.
The Bank is not responsible for any damage caused by the use of information from this website or for the contents of external websites whose links are provided on this website.
Collection of personal data while browsing the Bank's website is anonymous, and on that occasion the Bank does not collect personally identifiable information.
On the Bank's website, there are several contact forms in which personal data are collected, which will be used by the Bank for the purpose of preparing and informing the user about the offer of a certain product, arranging a meeting with the user regarding that offer and sending answers to the user's queries, over a period of time needed to fulfil the purpose. To enable the Bank to respond to your queries and requests, you are required to confirm that you are familiar with the Notice on Personal Data Processing.
The information collected through the contact forms on the Bank's website may include your details such as: name and surname, e-mail address, phone number, registration number or tax identification number (TIN) of the company, organizational form of the company and other data depending on the type of query and product you are interested in.
The Bank, as a personal data controller, will process data for the purpose of analyzing the website visits and providing appropriate information to clients about the products and services it offers, i.e. improving customer service and making web pages easier to use.
The Bank will protect personal data collected on the Bank's website from unauthorized access and will not disclose such data to third parties.
The Bank processes personal data to the extent required to fulfill the purpose of processing, and such data is kept as long as necessary to achieve the purpose unless the Bank is required by law to continue to store the data.
Use of cookies on the website
The website of NLB Komercijalna banka AD Beograd uses the so-called “internet cookies". The rules governing the use of cookies and similar technologies for storing and accessing the data stored on your computer or mobile device are regulated by the Law on Electronic Communications and the Law on Personal Data Protection.
What are cookies?
Cookies are small text files that are downloaded to your computer or mobile device whenever you visit our website. Cookies typically include the name of the server from which the cookie was sent, the lifespan of the cookie, and a unique value that is usually randomly generated.
Cookies on our website (www.nlbkb.rs) provide better and improved user experience and allow you to use the website and all its features (logging into your account, viewing videos, sharing content on social media). Additionally, cookies collect aggregate information about the use of our website.
Cookies themselves do not contain your personally identifiable information.
If you do not want to accept cookies being stored on your computer, it is necessary to disable cookies in your internet browser. Disabling or deleting cookies may reduce the functionality of the website www.nlbkb.rs.
Please note that this policy does not apply to the use of third-party cookies, and the Bank is not and cannot be responsible for the use of data collected through these cookies by third parties. Third-party cookies are subject to the cookie policies of the respective third parties, and website visitors are left to decide whether to accept or reject them. The Bank also points out that the data collected through the use of certain third party cookies may be transferred outside the Republic of Serbia.
Your preferences for installing cookies on our website
Please indicate the type of cookies you accept.
Strictly necessary cookies will always be installed on your device because our website will not work properly without them. Strictly necessary cookies allow you to access the website and use individual features, but do not collect any analytical or other information regarding your visit.
Cookie name: PHPSESSID
Duration: End of session
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: Necessary cookie is used to (anonymously) distinguish individual users of the website and allow them to visit the site, log in to their account, etc. Data collected through this cookie will not be shared with third parties.
Cookie name: cookie-policy
Duration: 1 year
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: The cookie remembers whether the user consents to the use of cookies in accordance with the Law on Electronic Communications and the Law on Personal Data Protection.
Cookie name: TS01abb452
Duration: End of session
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: Necessary cookie that (anonymously) remembers the information about the user's session. It does not include data that can be used for personal identification.
Cookie name: TS0128fadd
Duration: End of session
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: Necessary cookie that (anonymously) remembers the information about the user's session. It does not include data that can be used for personal identification.
These cookies are managed by NLB Komercijalna banka and installed directly by our website. All data collected through these cookies is stored securely. Data collected through these cookies may also be available to our service provider, based on which we measure overall activities on our website.
Cookie name: _ga
Duration: 2 years
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: Analytical cookies (Google Analytics) help us to analyze the overall activities on the website. These cookies track you anonymously and do not recognize your personally identifiable information; they only the track activity on the website. Third parties do not have access to the data collected through these cookies.
Cookie name: _gat
Duration: 1 minute
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: Analytical cookies (Google Analytics) help us to analyze the overall activities on the website. These cookies track you anonymously and do not recognize your personally identifiable information; they only the track activity on the website. Third parties do not have access to the data collected through these cookies.
Cookie name:_gat_UA-1252625-1
Duration: 1 minute
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: This is a version of the _gat cookie that serves as a sample and is used to recognize certain web pages.
Cookie name: _gat_gtag_UA_1252625_1
Duration: 1 minute
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: This is a version of the _gat cookie that serves as a sample and is used to distinguish users.
Cookie name: _gcl_au
Duration: 3 months
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: Analytical cookies (Google Analytics) help us to analyze the overall activities on the website. These cookies track you anonymously and do not recognize your personally identifiable information; they only the track activity on the website. Third parties do not have access to the data collected through these cookies.
Cookie name: _gid
Duration: 1 day
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: This cookie serves to distinguish different users by using randomly generated unique identifiers.
These are analytical and functional cookies installed on your device by other companies, for example Facebook and Google. These cookies allow you to use plugins and similar website features related to social media and other platforms, and allow us to track your use of their services.
Cookie name: __cfduid
Duration: 1 year
Who sets the cookie and manages the data collected in this manner: Cloudflare
Why the collected data is processed: The Cloudflare cookie enables us to upload internet content in a faster and more secure manner. The data collected through this cookie is not used for further processing.
Cookie name: DSID
Duration: 14 days
Who sets the cookie and manages the data collected in this manner: DoubleClick
Why the collected data is processed: Cookies are set by a third party (DoubleClick), and are used to display relevant targeted ads. Targeted ads may be displayed based on previous visits to this website. For example, ads may be shown related to topics you are interested in. In addition, these cookies measure the conversion rate of ads presented to the user.
Cookie name: IDE
Duration: 2 years
Who sets the cookie and manages the data collected in this manner: DoubleClick
Why the collected data is processed: Cookies are set by a third party (DoubleClick), and are used to display relevant targeted ads. Targeted ads may be displayed based on previous visits to this website. For example, ads may be shown related to topics you are interested in. In addition, these cookies measure the conversion rate of ads presented to the user.
Cookie name: _fbp
Duration: 3 months
Who sets the cookie and manages the data collected in this manner: Facebook
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: fr
Duration: 3 months
Who sets the cookie and manages the data collected in this manner: Facebook
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: c_user
Duration: 3 months
Who sets the cookie and manages the data collected in this manner: Facebook
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: datr
Duration: 2 years
Who sets the cookie and manages the data collected in this manner: Facebook
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: pl
Duration: 3 months
Who sets the cookie and manages the data collected in this manner: Facebook
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: sb
Duration: 2 years
Who sets the cookie and manages the data collected in this manner: Facebook
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: spin
Duration: 3 months
Who sets the cookie and manages the data collected in this manner: Facebook
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: wd
Duration: 7 days
Who sets the cookie and manages the data collected in this manner: Facebook
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: xs
Duration: 3 months
Who sets the cookie and manages the data collected in this manner: Facebook
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: 1P_JAR
Duration: 30 days
Who sets the cookie and manages the data collected in this manner: Google
Why the collected data is processed: This cookie is used to collect website statistics and measure conversion rates.
Cookie name: AID
Duration: 18 months
Who sets the cookie and manages the data collected in this manner: Google
Why the collected data is processed: These cookies are used to choose appropriate advertising methods based on the user's preferences, to improve reporting on ad campaign performance and to avoid showing ads the user has already seen.
Cookie name: NID
Duration: 6 months
Who sets the cookie and manages the data collected in this manner: Google
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: __Secure-3PAPISID
Duration: 2 years
Who sets the cookie and manages the data collected in this manner: Google
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: __Secure-3PSID
Duration: 2 years
Who sets the cookie and manages the data collected in this manner: Google
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: __Secure-3PSIDCC
Duration: 1 year
Who sets the cookie and manages the data collected in this manner: Google
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: IDE
Duration: 1 year
Who sets the cookie and manages the data collected in this manner: Google
Why the collected data is processed: This cookie tracks the user's interaction with ads and informs about it in order to measure the performance of the displayed target ad.
Cookie name: test_cookie
Duration: End of session
Who sets the cookie and manages the data collected in this manner: Google
Why the collected data is processed: This cookie remembers if the user's browser supports cookies.
Cookie name: id
Duration: 1 year
Who sets the cookie and manages the data collected in this manner: Google
Why the collected data is processed: Google Inc. cookie helps us distinguish individual internet users. The data collected by this cookie is available to Google Inc.
Cookie name: lidc
Duration: 1 day
Who sets the cookie and manages the data collected in this manner: LinkedIn
Why the collected data is processed: Functional cookie used to show LinkedIn plugins.
Cookie name: _fbp
Duration: 3 months
Who sets the cookie and manages the data collected in this manner: NLB Komercijalna banka
Why the collected data is processed: This cookie is used for unique user identification and targeted advertising.
Cookie name: PREF
Duration: 2 years
Who sets the cookie and manages the data collected in this manner: Youtube
Why the collected data is processed: This cookie tracks the number of views of individual videos, displays the most relevant content and ads within the video based on the user's preferences.
Cookie name: VISITOR_INFO1_LIVE
Duration: 8 months
Who sets the cookie and manages the data collected in this manner: Youtube
Why the collected data is processed: This cookie stores information about the data transfer rate and based on that determines the user interface for the video player.
Cookie name: YSC
Duration: End of session
Who sets the cookie and manages the data collected in this manner: Youtube
Why the collected data is processed: This cookie tracks the number of views of individual videos, displays the most relevant content and ads within the video based on the user's preferences.
Cookie name: LOGIN_INFO
Duration: Up to 10 years
Who sets the cookie and manages the data collected in this manner: Youtube
Why the collected data is processed: The cookies enable key features for YouTube videos. They are only used on websites that contain YouTube videos.
Cookie name: CONSENT
Duration: 20 years
Who sets the cookie and manages the data collected in this manner: Youtube
Why the collected data is processed: This cookie stores information about the consent to the Youtube terms of service.
Cookie name: GPS
Duration: End of session
Who sets the cookie and manages the data collected in this manner: Youtube
Why the collected data is processed: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Cookie settings in your browser
You can control the settings of the cookies on your device through your browser settings. In case the terms and conditions relating to cookies are changed, all previous cookies managed by us will be deleted and reset according to the newly issued terms and conditions. We cannot delete the cookies set on our website that are managed by other parties (for example, AddThis, Google, etc.). You can delete them through your browser settings.
Please refer to the instructions on the following links on how to control cookies through your browser settings:
- Internet Explorer – Click HERE for instructions
- Microsoft Edge – Click HERE for instructions
- Google Chrome – Click HERE for instructions
- Mozilla Firefox – Click HERE for instructions
- Opera (website in English) – Click HERE for instructions
- Safari (website in English) – Click HERE for instructions